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Binding: PaperbackDewey Decimal Number: 351 EAN: 9780521708272 Edition: 1 ISBN: 0521708273 Label: Cambridge University Press Manufacturer: Cambridge University Press Number Of Items: 1 Number Of Pages: 314 Publication Date: December 31, 2008 Publisher: Cambridge University Press Studio: Cambridge University Press Alternate Versions: Click to Display Browse for similar items by category: Click to Display Editorial Review: Product Description: How are public service organizations governed? How can their performance be measured, managed and improved? Public services play a central role in the well-being, sustainability and growth of communities, cities and nations. Managing to Improve Public Services shows how management can be harnessed to improve a range of public services (e.g. policing, health, local government) by examining them through different theoretical lenses (e.g. governance, innovation and change, performance metrics and management). It advances both theory and practice, beyond traditional public administration and 'new public management', by considering the interrelationships between governance and public management. The book is written by a group of leading social science and management specialists, who were awarded the prestigious ESRC/EPSRC Public Service Fellow awards as part of the Advanced Institute of Management Research initiative. It will be of interest to graduate students, academics and policy makers involved in public service management and performance measurement. Book Description: Public services play a central role in the well-being, sustainability and growth of communities, cities and nations. A group of leading social science and management specialists show how management can be harnessed to improve a range of public services by examining them through different theoretical lenses. 
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