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Binding: PaperbackDewey Decimal Number: 353 EAN: 9780787964528 Edition: 1st ISBN: 0787964522 Label: Jossey-Bass Manufacturer: Jossey-Bass Number Of Items: 1 Number Of Pages: 336 Publication Date: October 15, 2002 Publisher: Jossey-Bass Studio: Jossey-Bass Related Items:
Browse for similar items by category: Click to Display Editorial Review: Product Description: Applying Quality-Assurance Methods A Report on the National Demonstration Project on Quality Improvement in Health Care This book is recommAnded for managers wanting to enhance service quality and productivity. By avoiding mistakes and useless units of activity, gains in productivity occur as quality improves. --Healthcare Financial Management Learn how health care organizations can use the quality improvement process to help regain control and hope in a time of frustration and skyrocketing costs. In ten key lessons, the authors demonstrate what works and does not work in actual practice. They present case examples of specific health care improvement projects ranging from transport of critically ill infants to quick turnaround of emergency lab specimens and to the generation of accurate Medicare bills. 
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