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Binding: HardcoverDewey Decimal Number: 651.3 EAN: 9780814409138 Edition: 3rd ISBN: 081440913X Label: AMACOM Manufacturer: AMACOM Number Of Items: 1 Number Of Pages: 592 Publication Date: April 09, 2008 Publisher: AMACOM Studio: AMACOM Related Items:
Browse for similar items by category: Click to Display Editorial Review: Product Description: Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. Written in a down-to-earth style, Administrative Assistants and Secretarys Handbook provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its third edition, the book has been completely revised with expanded coverage of topics including electronic records management, interpersonal and communication skills, troubleshooting computer problems, time and stress management, customer service, event planning, web conferencing, math for office professionals, office management and supervision, transcription, and much more. Comprehensive and completely up-to-date, this is the book every administrative professional should own. Book Description: Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. Written in a down-to-earth style, Administrative Assistant’s and Secretary’s Handbook provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its third edition, the book has been completely revised with expanded coverage of topics including electronic records management, interpersonal and communication skills, troubleshooting computer problems, time and stress management, customer service, event planning, web conferencing, math for office professionals, office management and supervision, transcription, and much more. Comprehensive and completely up-to-date, this is the book every administrative professional should own. Average Rating:
 Rating:  - books from Amazon will improve your knowledgeThe book is a perfect solution for administrative assistants mainly. Do not hesitate to buy this product Rating:  - Good Reminder HandbookThis book was a good reminder of some things I learned, and it's good for those who want to learn more about administrative duties. Rating: - Administrative Assistant's and Secretary's Handbook (Second Edition)This book is spectacular. It is up to date on everything. It defined exactly what my role will be in a job, the methods of being a savvy assistant and the explanations of duties is detailed and easy to follow. I have vowed to have this book in my desk at every assignment I work at. It's like the Administrative Assistant's Bible! Rating:  - Administrative Assistant & Secretary HandbookOverall not bad. I ordered the book because I discovered general clerical tasks such as envelope & letter formats, answering phones, taking messages were not common knowledge to highschool graduates. This book gave our receptionist who had no office/clerical training good guidlines to follow. The computer section is outdated. Rating: - Administrative Assistant's and Secretary's HandbookWe (group of secretary's)work in a school and let me tell you that this book has helped us to understand the importance of an assistant. How we are the leading role of our bosses, we need to be well informed about everything around us and our bosses so that business can run smoothly and not look bad when someone ask something and not have the correct answer. The book has become our inseparable partner, it helps us in everything we do. 
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