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 : A Survival Guide for Working with Humans: Dealing with Whiners, Back-Stabbers, Know-It-Alls, and Other Difficult People

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Binding: Paperback
Dewey Decimal Number: 650.13
EAN: 9780814472057
Edition: 1
ISBN: 0814472052
Label: AMACOM
Manufacturer: AMACOM
Number Of Items: 1
Number Of Pages: 176
Publication Date: January 23, 2004
Publisher: AMACOM
Studio: AMACOM




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Editorial Review:

Product Description:
Gives readers real-life scenarios of work relationship problems, and presents a practical approach to solving those problems.

Book Description:


"The relationships you have with your coworkers can determine not just how pleasant your 9-to-5 life is, but also your ability to get your job done, and even your long-term career success. Packed with real-life strategies for engaging even the most difficult people, A Survival Guide for Working with Humans includes interactive quizzes, true-to-life problem and conflict scenarios, and helpful profiles of common personality types. Covering everything from knowing when to speak up (and how), to gracefully navigating through uncomfortable but necessary confrontations, this book is an essential guide no human should be without.







“This book goes way beyond counting to ten before you say something you regret! Dr. Scott offers a treasure trove of no-nonsense ways to deal with difficult people and situations in the workplace.”



-- Susan Urquhart-Brown, Career and Business Coach, Principal, Career Steps Consulting in Oakland, CA







""Gini has done it again . . . she's identified many of the all-too-common workplace situations (and people) that make us crazy, and come up with thoughtful, practical solutions based on long experience. Her book provides new insights for all of us who occasionally have days when we'd rather stay in bed than face our coworkers' behaviors.""



-- Shari Dunn, Managing Principal, CompAnalysis"





Customer Reviews
Average Rating:  out of 5 stars

Rating: 1 out of 5 stars - Spend your $15 on a good Chinese restaurant
A fortune cookie will give you better advice than this book will. In fact, much of the author's advice sounds like it came directly from a fortune cookie... actually, maybe not, since fortune cookie writers are more creative and resort less frequently to cliches than does Dr. Graham.
Each chapter follows the same format. She begins by describing in painstaking detail some scenario involving a difficult person. I would have been satisfied with a brief summary of what the problem was, but instead ... Read More



Rating: 3 out of 5 stars - Dealing with office conflicts
When faced with whiners, know-it-alls and other problem personalities in the office, this is book can be helpful with the many anecdotes and solutions that it presents. However, I rate this lower than other books out there. A better book, in my opinion, will "Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst", author Rick Brinkman. I prefer the Brinkman book for providing an easier-to-remember template for identifying the types of problem-personalities, the possible ... Read More



Rating: 4 out of 5 stars - Applicable
If youhave to deal with any of these type people you need to read this book



Rating: 1 out of 5 stars - A Waste of Money
This book has very simplistic ideas and lacks the constructive solutions that I hoped to learn. For example, her advice for dealing with people prone to explosive temper is "If you stay around someone and feel you are walking on eggshells, find ways to handle the eggs--and that person--more gently so the shells don't break." Reading her advice made me wonder what kind of education and experience she has that qualifies her to write such a book. Interestingly enough, there's very little information about that ... Read More



Rating: 5 out of 5 stars - The Rodney King guide to the Workplace
This book is really great; I call it the Rodney King guide to the workplace because it really is about "Can't we all just get along?" And, if we can't....then it gives you the guidelines to follow to see heads roll, or sometimes, how to choose to lose your own head on the chopping block.

I like that it doesn't give a "pat" answer, but provides several best/worse case scenarios & allows you to think the problem out, hopefully BEFORE you encounter it. If you are in the middle of dealing with one ... Read More







 






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