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Format: HTML Label: Columbia University, Graduate School of Journalism Manufacturer: Columbia University, Graduate School of Journalism Number Of Pages: 5 Publication Date: September 01, 1996 Publisher: Columbia University, Graduate School of Journalism Release Date: July 28, 2005 Studio: Columbia University, Graduate School of Journalism Browse for similar items by category: Click to Display Editorial Review: Product Description: This digital document is an article from Columbia Journalism Review, published by Columbia University, Graduate School of Journalism on September 1, 1996. The length of the article is 1269 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser. From the supplier: A survey by the Columbia Journalism Review of the 20 largest newspapers found that eight of them used automated operators to answer their main phone number and had recorded messages that did not mention anything about the news department. Without live operators, callers with tips on breaking news stories cannot easily get through to reporters. The remaining 12 newspapers did have live operators who promptly connected the caller with a tip to the newsroom. Citation Details Title: Dialing the city desk: get human! Author: David Cay Johnston Publication: Columbia Journalism Review (Refereed) Date: September 1, 1996 Publisher: Columbia University, Graduate School of Journalism Volume: v35 Issue: n3 Page: p16(2) Distributed by Thomson Gale 
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