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by: Andrew O'Connell  Availability: Available for download now
Format: Download: PDF Label: Harvard Business Review Manufacturer: Harvard Business Review Number Of Pages: 3 Publication Date: November 01, 2007 Publisher: Harvard Business Review Release Date: October 25, 2008 Studio: Harvard Business Review Browse for similar items by category: Click to Display Editorial Review: Product Description: A "reverse logistics" value chain strategy--what you do with goods your customers send back--can strengthen your company's competitiveness according to the authors of a recent article in the "Academy of Management Perspectives." Estee Lauder built a $250-million product line from returned cosmetics. 
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