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1.

List Price: $99.97

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ITIL V3 Foundation Complete Certification Kit - Study Guide Book and Online Course
by: Tim Malone, Michael Wedemeyer, Gerard Blokdijk
March 06, 2008

2.

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ITIL IT Service Management - 100 Most Asked Questions on IT Service Management and ITIL Foundation Certification, Training and Exams
by: Gerard Blokdijk
January 01, 2008

3.

List Price: $49.95

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Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support - Ready to use supporting documents bringing ITIL Theory into Practice
by: Gerard Blokdijk, Ivanka Menken
August 17, 2008

4.

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SaaS 100 Success Secrets - How companies successfully buy, manage, host and deliver software as a service (SaaS)
by: Gerard Blokdijk
January 21, 2008

5.

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Business Process Management BPM 100 Success Secrets, 100 Most Asked Questions on BPM Implementation, Process, Software, Tools and Solutions
by: Gerard Blokdijk
February 17, 2008

6.

List Price: $49.95

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ITIL Practitioner Agree and Define (IPAD) All-in-one SLA Exam Guide and Certification Work book; Define, Implement, Manage and Review Service Level Ag
by: Gerard Blokdijk, Ivanka Menken
October 30, 2008

7.

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CISSP 100 Success Secrets - Certified Information Systems Security Professional; The Missing Exam Study, Certification Preparation and Security Application Guide
by: Gerard Blokdijk
December 17, 2007

8.

Books : ITIL Service Manager Exam Preparation Course in a Book for Passing the ITIL Service Managers V2 Exam - The How To Pass on Your First Try Certification Study Guide

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ITIL Service Manager Exam Preparation Course in a Book for Passing the ITIL Service Managers V2 Exam - The How To Pass on Your First Try Certification Study Guide
by: Ivanka Menken, Gerard Blokdijk, Michael Wedemeyer
October 17, 2008

9.

Books : IT Service Continuity Management and Disaster Recovery Best Practice Handbook: Building, Running and Managing Effective IT Service Continuity Management ... documents bringing ITIL Theory into Practice

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IT Service Continuity Management and Disaster Recovery Best Practice Handbook: Building, Running and Managing Effective IT Service Continuity Management ... documents bringing ITIL Theory into Practice
by: Gerard Blokdijk, Ivanka Menken
October 20, 2008

10.

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Prince2 100 Success Secrets - The Missing Foundation and Practitioner Exam Training, Certification and Project Management Guide
by: Gerard Blokdijk
February 10, 2008

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